To whom do the telecommunications Act's protection measures apply?

The answer differs from case to case.

In certain cases the legislator wished to protect all parties having concluded a contract with an operator: in that case he used the term "subscriber".

This is for instance the case for the obligatory mentions in a telecoms contract.

In other cases he merely wished to protect those parties having a considerably weaker position than the operator.

At other times the legislator wished mainly to protect or inform the consumers.

These are the persons asking or using a telecommunications service merely for private ends.

The tariff simulator for instance deals with the tariff plans the operators sell to consumers.

In case the legislator wanted to protect the small self-employed and the small enterprises as well, next to the consumers (e.g. in case of the limitation of the termination fees), he used the terms "subscriber having maximum 5 calling numbers".

Large companies (multinationals, hospitals, etc.) are not concerned by these protection measures. The limited liability company of a bakery or a butcher around the corner, having a contract with two telephone lines with corresponding numbers, is.

This distinction between small self-employed and small companies and large companies also applies in the case of Internet contracts (although subscribers are not allocated a calling number or numbers in that case).